The ENV Call Center is one of the many things that differentiate our company from other agencies. At ENV we provide our clients with our call center for direct service. All your employees will have an ENV Call Center Card so they can call to discuss the following;
- Claim Issues
- Benefit Questions
- Obtaining New I.D. Cards
- COBRA Questions
- Additions and Deletions
- Billing Issues
- Medicare & Medicaid Questions and Issues
The Call Center also handles all the administrative issues for our clients.
With the ENV Call Center, employees no longer have to deal with insurance carrier's "1-800 Shuffle" or long periods of holding on the line. They will always get a person on the phone to service them.
ENV Call Center open Monday - Friday, 8-5