Marcelline Simpson

Customer Service Specialist in our Call Center

(315) 641-5848 x228

Marcelline has been with ENV since 2013 and has 5 previous years of experience in the insurance/customer service field. She assists as a Customer Service Specialist in our Call Center.

ENV Call Center

The ENV Call Center is one of the many things that differentiate our company from other agencies. We provide our clients with our call center for direct service. All your employees will have an ENV Call Center Card to call and discuss:

  • Claim Issues
  • Benefit Questions
  • Obtaining New ID Cards
  • COBRA Questions
  • Additions and Deletions
  • Billing Issues
  • Medicare & Medicaid Questions

The ENV Call Center ensures that your employees will always get a person on the phone to service them, bypassing lost time and frustration dealing with the insurance company's "1-800-Shuffle."

315-641-5848 Monday - Friday, 8-5